Frequently Asked Questions

You must be at least 21 years of age to register and play on okebt. This is a strict legal requirement under PAGCOR regulations governing online casino gaming in the Philippines. okebt verifies the age and identity of every player during the registration process. Any account found to belong to a person under 21 will be immediately closed and any deposited funds returned.

Creating an okebt account is straightforward. Visit the okebt Login page and follow the registration prompts. You will need to provide:

• A valid email address and mobile number
• Your full legal name as it appears on your government-issued ID
• Date of birth (must be 21+)
• A secure password

After submitting your registration, you will need to verify your email address and complete identity verification (KYC) before making your first deposit. KYC is required under PAGCOR and AMLA regulations.

Yes. okebt is fully optimized for mobile browsers on both Android and iOS devices. You can access the full okebt platform — including all games, your account dashboard, deposits, and withdrawals — directly through your mobile browser at okebt.app without needing to download a separate app. The mobile experience is designed to be smooth and responsive whether you're in Manila, Cebu, Davao, or anywhere else in the Philippines.

okebt requires identity verification in compliance with PAGCOR licensing requirements and the Anti-Money Laundering Act (AMLA). Accepted government-issued IDs include:

• Philippine passport
• SSS / GSIS ID
• PhilHealth ID
• Driver's license
• Unified Multi-Purpose ID (UMID)
• Philippine National ID (PhilSys)

You may also be asked to provide a selfie with your ID and proof of address. KYC verification is typically completed within 1–3 business days.

okebt supports the following Philippine payment methods for deposits and withdrawals:

• GCash — instant deposits and withdrawals
• Maya (PayMaya) — instant deposits and withdrawals
• Bank Transfer — BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank
• Debit Card — Visa and Mastercard debit cards issued by Philippine banks

All transactions are processed in Philippine Peso (₱). okebt does not accept credit card deposits or any form of cryptocurrency.

GCash and Maya deposits are typically credited to your okebt account instantly or within a few minutes. Bank transfers may take 1–3 business hours depending on your bank and the time of day. If your deposit has not reflected after 30 minutes (for e-wallets) or 3 hours (for bank transfers), please contact okebt support at [email protected] with your transaction reference number.

To withdraw from okebt, log in to your account and navigate to the Cashier section. Select "Withdraw," choose your preferred payment method, enter the amount, and confirm. Withdrawals are processed to the same payment method used for your most recent deposit. Processing times are:

• GCash / Maya: Typically within 1–24 hours
• Bank Transfer: 1–3 business days

Note that your account must be fully KYC-verified before withdrawals are processed. Minimum and maximum withdrawal amounts apply.

okebt does not charge fees on standard deposits or withdrawals. However, your bank or e-wallet provider may apply their own transaction fees, particularly for bank transfers. Please check with your payment provider for their applicable charges. okebt will always display the net amount you will receive before you confirm a withdrawal.

okebt offers a diverse library of games designed for Filipino players, including:

• Live Casino — baccarat, roulette, blackjack, and more with live dealers
• Slots — hundreds of slot titles from leading game providers
• Bingo — multiple bingo variants with real-time draws
• Wheel Games — fortune wheel and prize wheel formats
• Table Games — classic casino table games in RNG format

The okebt game library is regularly updated with new titles. All games use certified Random Number Generators (RNG) to ensure fair outcomes.

Yes. All games on okebt use certified Random Number Generator (RNG) technology to ensure that every outcome is completely random and fair. okebt's games are provided by licensed game suppliers whose RNG systems are independently audited and certified. Live casino games are streamed in real time with professional dealers, providing full transparency. okebt operates under PAGCOR oversight, which includes requirements for game fairness and integrity.

Selected slot and table game titles on okebt offer a demo or free-play mode that allows you to try the game without wagering real money. This is a great way to familiarize yourself with a game's mechanics and features before committing real ₱. Live casino games, however, require real-money play as they involve live dealers and real-time streaming. Check the individual game page to see if a demo mode is available.

okebt regularly offers promotions for both new and existing players, which may include welcome bonuses, deposit match bonuses, free spins on selected slots, cashback offers, and seasonal promotions tied to Philippine holidays and events. All bonuses are subject to terms and conditions including wagering requirements. Visit the Promotions section of your okebt account for the latest available offers.

Wagering requirements (also called playthrough requirements) specify how many times you must wager a bonus amount before it can be withdrawn as real cash. For example, a ₱500 bonus with a 20x wagering requirement means you must place a total of ₱10,000 in bets before the bonus converts to withdrawable cash. Wagering requirements vary by promotion and are always clearly stated in the bonus terms before you claim any offer. Always read the full bonus terms on okebt before opting in to any promotion.

Yes, in most cases you can forfeit an active bonus from your okebt account dashboard under the Bonuses section. Keep in mind that forfeiting a bonus will remove both the bonus amount and any winnings generated from it. If you are unsure whether forfeiting a bonus is the right move for your situation, contact okebt support at [email protected] before taking action.

On the okebt Login page, click the "Forgot Password?" link below the login form. Enter the email address associated with your account and okebt will send you a password reset link. Follow the instructions in the email to create a new password. If you do not receive the email within a few minutes, check your spam or junk folder. If you still cannot access your account, contact [email protected] for assistance.

No. Each player is permitted to hold only one okebt account. Creating multiple accounts (also known as multi-accounting) is strictly prohibited and violates okebt's Terms and Conditions. If duplicate accounts are detected, okebt reserves the right to close all associated accounts and forfeit any balances. If you have accidentally created a duplicate account, contact support immediately to resolve the situation.

okebt uses industry-standard SSL (Secure Socket Layer) encryption to protect all data transmitted between your device and our servers. Your financial information is handled through PCI-DSS compliant payment processors and is never stored directly on okebt's servers. Account access is protected by password authentication, and we strongly recommend enabling two-factor authentication (2FA) for an additional layer of security. For full details, refer to the okebt Privacy Policy.

You can update certain account details such as your contact number, address, and communication preferences from the Account Settings section of your okebt dashboard. Changes to core identity information (full name, date of birth) require verification and must be requested through okebt support at [email protected] along with supporting documentation. This is to protect the integrity of your account and comply with PAGCOR KYC requirements.

okebt provides a full suite of responsible gaming tools accessible from your account dashboard, including:

• Deposit Limits — set daily, weekly, or monthly deposit caps
• Loss Limits — define the maximum you are comfortable losing per period
• Session Time Reminders — get notified when you've been playing for a set duration
• Cooling-Off Period — take a short break of 24 hours, 7 days, or 30 days
• Self-Exclusion — suspend your account for 6 months, 1 year, or permanently
• Reality Check — periodic session summaries showing time played and net result

For full details, visit the okebt Responsible Gaming page.

To self-exclude, go to Account Settings and select the Responsible Gaming tab, then choose Self-Exclusion and your preferred exclusion period. Alternatively, you can email [email protected] to request self-exclusion directly. Once activated, your account will be immediately suspended for the chosen period and you will not receive any marketing communications from okebt. Self-exclusion cannot be reversed during the active period — this is intentional and for your protection. Remember: Gambling is addictive. Know when to stop.

If you or someone you know is struggling with problem gambling, support is available in the Philippines through:

• PAGCOR Responsible Gaming Hotline — for PAGCOR-regulated platform concerns
• National Center for Mental Health (NCMH) — 24/7 crisis support hotline
• Gamblers Anonymous Philippines — peer support community meetings
• okebt Support Team — [email protected]

Seeking help is a sign of strength. okebt is committed to connecting players with the right resources whenever needed. For more information, visit our Responsible Gaming page.